PROTECTING YOUR PRIVACY AND LIMITS OF CONFIDENTIALITY
The information you provide a psychologist during the course of assessment and counselling is confidential with the following exceptions as mandated by law;
Contact with others involved in your care (e.g., teachers, physicians) will be discussed with you in advance and is only done with your written consent.
Record keeping practices are in accordance with the College of Alberta Psychologists Standards of Practice regarding the maintenance and retention of records. All documentation is secured in locked filing cabinets and electronic data (e.g., assessment reports) are encrypted and password-protected. Files are kept for 10 years, at which time they are destroyed unless requested in writing by the client to provide them.
Insurance Companies may call the psychologist to confirm who services were provided to and the dates of sessions
MISSED APPOINTMENTS AND CANCELLATION;
Please cancel appointment 24 hours in advance of the appointment.
Missed appointments will be charged at the rate of the session and must be paid prior to the next session
INFORMATION FOR POST-SECONDARY STUDENTS
The Canada Student Grants program may cover a portion of the cost of your assessment.
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The fee schedule is in accordance with the recommended fees guide by the Psychologist Association of Alberta (PAA) for a 60 minute session. If more time is required or requested beyond the 60 minutes than charges occur in 15 minute increments.
While psychological services are not currently covered under Alberta Health Services, most work benefits and extended benefits (such as a Health Spending Account) provide some coverage to off set the cost of services. There is great variety between insurance plans so it is encouraged that you contact your benefits provider to gather this information.
A detailed receipt will be provided upon payment received. Payment is required at the time of the parent feedback, when the report is provided for assessments or at the time of the counselling session.
Payment can be made via credit card (most major credit cards are accepted Master Card, Visa, American Express), etransfer, cash
Psychological services are exempt from GST and may qualify as a medical expense for income tax purposes. Clients are typically billed directly for services rendered and a detailed receipt will be provided to you to submit to your extended benefits provider for reimbursement.
FEES AND POLICIES
DIRECT BILLING; is possible for the following Insurance Companies:
Alberta Blue Cross
Great West Life